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	<title>Survive and Thrive &#187; Murray and Linda Greenberg</title>
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		<title>Listen to what the customer wants, then deliver</title>
		<link>http://survive-and-thrive.ca/listen-to-what-the-customer-wants-then-deliver/</link>
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		<pubDate>Thu, 02 Jul 2009 16:32:03 +0000</pubDate>
		<dc:creator>Murray and Linda Greenberg</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Video Vignettes]]></category>
		<category><![CDATA[customer relations]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[inventory management]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[Sales strategy]]></category>
		<category><![CDATA[self-promotion]]></category>

		<guid isPermaLink="false">http://survive-and-thrive.ca/?p=337</guid>
		<description><![CDATA[Murray and Linda Greenberg, owners of Capital City Luggage, discuss how they have defined their target audience and keep their shop stocked with the right mix of inventory to keep customers coming back.]]></description>
			<content:encoded><![CDATA[<p class="dropcap-first">Murray and Linda Greenberg, owners of Capital City Luggage, discuss how they have defined their target audience and keep their shop stocked with the right mix of inventory to keep customers coming back.</p>
<a href="http://survive-and-thrive.ca/listen-to-what-the-customer-wants-then-deliver/"><p><em>Click here to view the embedded video.</em></p></a>
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