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	<title>Survive and Thrive &#187; Lisa Larter</title>
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		<title>How to use Twitter as a business development tool</title>
		<link>http://survive-and-thrive.ca/how-to-use-twitter-as-a-business-development-tool/</link>
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		<pubDate>Thu, 02 Jul 2009 16:38:28 +0000</pubDate>
		<dc:creator>Lisa Larter</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Video Vignettes]]></category>
		<category><![CDATA[business development]]></category>
		<category><![CDATA[customer relations]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[self-promotion]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

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		<description><![CDATA[Lisa Larter, owner of TELUS dealership Parlez Wireless, has embraced social media as a means to reach out to customers and build sales channels. Here she discusses how Twitter in particular has proven to be an effective tool.]]></description>
			<content:encoded><![CDATA[<p class="dropcap-first">Lisa Larter, owner of TELUS dealership Parlez Wireless, has embraced social media as a means to reach out to customers and build sales channels. Here she discusses how Twitter in particular has proven to be an effective tool.</p>
<a href="http://survive-and-thrive.ca/how-to-use-twitter-as-a-business-development-tool/"><p><em>Click here to view the embedded video.</em></p></a>
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		<title>Customers come first at Parlez Wireless</title>
		<link>http://survive-and-thrive.ca/customers-come-first-at-parlez-wireless/</link>
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		<pubDate>Tue, 30 Jun 2009 19:49:53 +0000</pubDate>
		<dc:creator>Lisa Larter</dc:creator>
				<category><![CDATA[Case Studies]]></category>
		<category><![CDATA[Video Vignettes]]></category>
		<category><![CDATA[customer relations]]></category>
		<category><![CDATA[customer service]]></category>
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		<description><![CDATA[Lisa Larter, owner of TELUS dealership Parlez Wireless in Orleans, discusses the fundamental aspects of good customer service that are crucial to business success.]]></description>
			<content:encoded><![CDATA[<p class="dropcap-first">Lisa Larter, owner of TELUS dealership Parlez Wireless in Orleans, discusses the fundamental aspects of good customer service that are crucial to business success.</p>
<a href="http://survive-and-thrive.ca/customers-come-first-at-parlez-wireless/"><p><em>Click here to view the embedded video.</em></p></a>
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