Archive for June, 2009

Capital City Luggage still thriving thanks to a fundamental approach to business

by Leo Valiquette - Sunday, June 28th, 2009

Murray and Linda Greenberg, owners of Capital City Luggage on Wellington Street West, have endured their share of challenges over almost 25 years in business, but a clear focus on the fundamentals of sound cash-flow management, customer service and consistent self-promotion has kept the till ringing.
In 1980, Murray left the construction and renovation industry and went [...]

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How onboarding issues are costing you turnover

by Pauline Fleming - Sunday, June 28th, 2009

Employee retention. It’s one of the most important issues a business owner or corporate manager must wrestle with, especially in challenging times.
If done well, employees will feel valued. When they feel valued, they will run through the metaphoric brick wall for you in order to achieve your vital objectives.
However, if there isn’t a healthy focus [...]

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